Backup care · Brooklyn
The text that ruins your morning. Solved.
Your nanny is sick. It's 7am. You have a 9 o'clock you can't move and your kids haven't had breakfast yet. That's not the moment to scroll Care.com.
The smarter version
Pre-introduce now. Call when you need her.
The families who handle the nanny-out-sick scenario gracefully are the ones who already booked us once or twice for a date night six months ago. The kids met Becky. They know her face. When the 7am text comes, it isn't a stranger walking in — it's the lady from that Saturday in October.
That's the entire backup move. One real session in advance — not as a backup, just as a normal date night — and you've bought yourself the ability to call us in a crisis without introducing a new person on the worst morning of the month.
Three ways families use us as backup
The sick-day call
Nanny's out. You text us at 6:45am. If we have it, you have it — same morning. Realistic same-day rate: see the honesty on same-day timing.
The vacation cover
Your nanny's on PTO for a week. We hold the slot — same hours, same days, just a different face — until she's back.
The transition
Old nanny gave notice, new one starts in three weeks. We bridge the gap so you don't have to call out of work.
The honest constraint
We can't guarantee same-day. We're two sitters with other bookings on the calendar. What we can guarantee: we tell you in the same call you make. No string-along, no "let us check." You get a yes or a no fast enough to keep dialing if it's a no.
For families who want guaranteed same-day backup, the right product is a national service like Care.com's membership tier or your employer's Bright Horizons backup credits. We're the "same trusted face when she's available" option, not the "guaranteed coverage at any cost" option.
Make us the backup before you need one.
One date night now. A crisis covered later.