Our Policies
Transparency matters to us. Here's everything you need to know before booking so there are no surprises.
1Cancellation Policy
We require at least 24 hours' notice for cancellations. Cancellations made less than 24 hours before the scheduled session will be subject to a cancellation fee. We understand emergencies happen and will always try to be flexible.
2Late Pickup / Extended Hours
Being a little late is totally fine — life happens! However, if you're running more than 1 hour past the booked end time, additional charges will apply at our standard hourly rate.
3Payment
Payment is due at the end of each babysitting session. We accept cash, Venmo, and Zelle. For recurring bookings, we can arrange weekly or monthly payment schedules.
4Travel Surcharge
For areas farther from our base in Flatbush/Midwood, a small travel surcharge applies. Bay Ridge: +$15, Crown Heights: +$10. Other distant areas may have a surcharge — just ask!
5Sick Children
For the health and safety of everyone, please let us know if your child is feeling unwell before the session. We're happy to reschedule at no charge if your child is sick.
6Safety & Emergency
Your child's safety is our top priority. Please provide us with emergency contacts, any allergies or medical conditions, and your pediatrician's information before the first session.